Virtual Receptionist

Port Adelaide Backpackers - 24 Nile Street, Port Adelaide, South Australia 5015
15,000 - 20,000


Job type: Full-time
Date Posted: June 19, 2019
Location: Cebu
Company size: not set
Years of Experience : 1

Skills Required:

  • Social media
  • Customer Service, Virtual Assistant, Email Sup
  • Receptionist
  • data encoder virtual assistsant phone support
  • Virtual Assistant
  • Data Entry

Job Description

We are looking for a virtual receptionist to join our team!

You will be helping a small group of hotels in Australia by providing telephone and email support for guests and responding to their enquiries.

Apart from customer service, you will also be expected to do simple admin tasks (sending out access codes to guests, taking reservations).

Fluent English is absolute must. You need to be able to communicate over the phone and in writing.

Full training will be provided solid customer service experience and excellent telephone manner is a must. We are also looking for people who can work well under pressure, take initiative, make decisions and solve problems quickly.

Answer phone calls and deal with guests enquiries
Answer all emails
Sends text messages with access codes and emails that aren’t automated
Follow Managers instructions

Responding to reviews on Booking platforms.
Deal with any admin tasks that Managers / on the ground Reception instruct them to do.

Hours of work (Philippines time)
Monday - Sunday 8am - 5pm
This is an OFFICE BASED job

Earn up to 20k as starting salary based on experience

After 3 months, we will look to review the salary again and offer pay rise to the right candidates.

Interested applicants can submit your resume to [protected] or text/call 09569233768 for further details.

About the company

Port Adelaide Backpackers

Port Adelaide Backpackers is a family business with a fun and friendly atmosphere which offers good, clean quality budget accommodation. We aim to give great value for money, a top hostel and a happy home while guests are staying here in Adelaide.


Not set

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