• Respond promptly to customer queries, concerns and complaints, and provide first time call and/or transaction resolution
• Assist clients with their Hotel Reservations and Flight Reservations
• Deliver excellent customer service and ensure customer satisfaction in every transaction
• Maintain customer databases
• Ensure compliance to all company policies and procedures
• Keep all company information which includes customer information confidential and secured
*Fresh Graduates/College Grad/College Undergrad/Vocational grad/ High School grad.
*Tenured Agents are welcome to apply.
* With or without call center experience.
*With Good-Excellent Communication skills.
*Willing to work at Ayala Business Park or Cebu IT Park.
*Can start ASAP.