Customer Service Representative/Technical Support Representative

Vital Call Center Link, Inc. - 2208 Cityland 10, Tower 2, H.V Dela Costa St., Salcedo Village, Makati City
10,000 - 18,000


Job type: Full-time
Date Posted: June 27, 2017
Location: Cebu
Company size: not set
Years of Experience : 0

Skills Required:

  • Time Management Skills
  • Proficient in English
  • Computer Literate
  • Customer Service

Job Description

Listen and respond to customers’ needs and concerns
Provide information about products and services
Take orders, determine charges, and oversee billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Research answers or solutions as needed
Refer customers to supervisors, managers, or others who can help

About the company

Vital Call Center Link, Inc.

"Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.

VCC Link has redefined the recruiting experience. We nurture long-term relationships with our partners and deliver exceptional business results."



Not set

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