Customer Service Representative

Vital Call Center Link, Inc. - 2208 Cityland 10, Tower 2, H.V Dela Costa St., Salcedo Village, Makati City
13,000 - 15,000

ABOUT THIS JOB

Job type: Full-time
Date Posted: June 14, 2017
Location: Cebu
Industry:
Company size: not set
Years of Experience : 0

Skills Required:

  • Proficient in English
  • Computer Literate
  • Customer Service

Job Description

Provide superior customer service in a friendly and knowledgeable manner.
Process transactions efficiently and accurately. Process orders, forms, applications and requests when applicable.
Refer inquiries to the appropriate department.
Take ownership of client complaints/issues, initiating action or resolving the problem and keeping the clients informed during the process.
Understand and apply delivery center operating policies and procedures.
Manage customers' accounts, keep records of customer interactions and transactions, record details of actions taken, and follow up on customer interactions

About the company

Vital Call Center Link, Inc.

"Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.

VCC Link has redefined the recruiting experience. We nurture long-term relationships with our partners and deliver exceptional business results."

 


Benefits:

Not set


Join the team at Vital Call Center Link, Inc.

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