Desktop Support Engineer - Cebu City

Full-time ₱10,000 January 13, 2017

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About the job

Desktop Support Engineer

·         Graduate of any IT/ Computer related course

·         Willing to work on shifting schedule

·         With Good English communication skills

·         With at least 1 year experience in IT Field

Duties and Responsibilities

·         Perform technical troubleshooting/ isolation to incidents.

·         Knowledge in Desktop/ Laptop installation, configuration and troubleshooting concerning OS, anti-virus programs, internet browser, emails, printer repair etc.

·         Providing onsite support and assist end-user in resolving the problem by guiding end-users on possible solutions.

·         Update, tracks, and closes incidents under his/ her accountability.

·         Provide knowledge sharing or technical huddle when necessary

·         Collaborate with other team to ensure appropriate support and problem resolution is achieved.

·         Knowledge in network and server basic installation, configuration and troubleshooting

 


Company Profile

Phil-Data Business Systems, Inc.

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